Canadians will pay down their cell phones, however their bills may not drop. Here’s why

Canadians will pay down their cell phones, however their bills may not drop. Here’s why

Greg Severson claims he felt cheated. He’d repaid their phone following a contract that is 24-month their provider finished. But their bill did go down n’t. “After 1st 24-month agreement, I was thinking we happened to be likely to have a decrease in my total bill by the amount I happened to be spending to cover from the phone,” stated the Langley, B.C. resident.

Coverage of Customer Matters on Globalnews.ca:

Severson had been dealing with a percentage of their payment referred to as “device subsidy” – it is the element of a customer’s mobile phone bill that takes care of a computer device more than a contract that is 24-month. He was told his old phone plan no longer existed and it was recommended he upgrade to a new device and a new contract when he asked for an explanation, Severson said. Read More