Greg Severson claims he felt cheated. He’d repaid their phone following a contract that is 24-month their provider finished. But their bill did go down nвЂ™t. вЂњAfter 1st 24-month agreement, I was thinking we happened to be likely to have a decrease in my total bill by the amount I happened to be spending to cover from the phone,вЂќ stated the Langley, B.C. resident.
Coverage of Customer Matters on Globalnews.ca:
Severson had been dealing with a percentage of their payment referred to as вЂњdevice subsidyвЂќ вЂ“ it is the element of a customerвЂ™s mobile phone bill that takes care of a computer device more than a contract that is 24-month. He was told his old phone plan no longer existed and it was recommended he upgrade to a new device and a new contract when he asked for an explanation, Severson said. Read More