If you should be unhappy with any facet of our solution, we wish you to have in contact by:
We’re going to do our better to resolve your issues because of the end of this 3rd working day after getting your grievance. Whenever we aren’t able to solve your issues we’re going to issue a written acknowledgement within five business days and our written final response within eight months of getting your grievance. Comprehensive contact information when it comes to Ombudsman are shown below.
Our last response will explain that you’ve got ultimate recourse to your Financial Ombudsman provider. We’re going to enclose their standard explanatory leaflet should you intend to escalate your problem in their mind. Read More